Author: Sukanya

Telecare and remote monitoring have quickly become everyday parts of social care packages, modernising traditional care that is provided. Studies have shown they can support better outcomes for people, reduce hospital admissions, provide unrecognised insights and provide reassurance for the person and their loved one. I recently attended the Digital Care Summit in London, and […]

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I recently did a post about switching Rostering and Care Planning systems, which you can read here, but it got me thinking about digital transformation within the sector and the impact digital has on employees and those we support when we don’t have the right systems. This blog explores how care software is reshaping the sector, […]

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Empowering independence is more than a fancy couple of words, but something that guide how we support individuals to live fulfilling lives. Independence fosters dignity, confidence and wellbeing and when embedded into care practices, it transforms services from transactional task focused to transformational and life changing. Why independence matters Independence in social care means enabling […]

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Dignity and respect are more than nice to have values and form part of the social care regulations and CQC framework and these principles are both key to underpinning person-centred care. Whilst they underpin all we do, we still need a feedback structure, robust auditing and a culture that genuinely values the voices of those […]

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There is so much emphasis on upskilling our workforce, which I completely understand and agree with, but all too often there is less focus on the development of our Registered Managers, Operational and Regional Managers. In this blog, I want to explore why us leaders should be prioritising our own professional growth and how in […]

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Care Compliance Leads are on the increase within the sector, across both care homes and home care services as we move to an era of feedback and enhanced quality of care. I was delighted to meet with Emma to understand her role and to put this blog together to provide insight into a day in […]

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We all know the famous saying in social care ‘if it’s not documented, it didn’t happen’ and this has underpinned a golden thread for generations of care workers to ensure robust record keeping. I am always conscious that I have experienced managers follow my content, but also a number of newer managers into the sector, […]

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The change of the CQC Single Assessment framework saw a shift from providers ticking boxes to evidence good quality care to a cultural of continuous improvement with CQC placing a strong emphasis on governance, internal audits and feedback as cornerstones of quality care. Under Regulation 17: Good Governance of the Health and Social Care Act […]

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I often reflect back on my journey in my current company, and previous ones around the changes that I have made and/or influenced, and one repeated them is around the culture within the service, especially relating to team culture as I find this helps drives the care being delivered, the mood within the service and […]

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Social care providers, both homecare and residential are under increasing pressure to deliver safe, effective and person-centred care. With an ageing population and rising complexity of needs, auditing has become a cornerstone of quality assurance and regulatory compliance. Audits have long moved from being a tick box exercise and moved to a structured review of […]

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