INTRODUCTION

InvictIQ is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. 

For the purpose of the Data Protection Act 2018 (“the Act”), the data controller is Sprint Consultancy Services Limited trading as InvictIQ.

INFORMATION WE MAY COLLECT

We may collect and process the following data about you:

Information you provide by filling out forms on our website(s), which may be amended from time to time. This includes any information while registering for our site, subscribing to services, posting material or requesting further information.

This may include:

• First Name/Last Name
• Organisation
• Email
• Phone Number

We may capture information when you report problems on our website. Information you provide to third party website that is made publicly available.

If you contact us, a record of this correspondence may be kept.

Any surveys you respond to may store data submitted for research purposes. Details of transactions you may carry out on the site

Details of your visits to our website including but not limited to traffic data, location data, demographic data, weblogs and any communication data.

This may include the use of cookies in accordance with our cookie policy as below.

Information about you may be collected in the following ways:

Directly – when you subscribe or provide information to us on the website Indirectly – using website technology and/or use of cookies (outlined in our cookie policy)

Through your device – for example where you have enabled location services Through social media Through publicly available data sources

The legal basis we collect, hold and process your information in accordance with the new data protection laws beginning in May 2018 is legitimate interest.

We may process your personal information if we see a legitimate business reason you may be interested in InvictIQ and associated products and services.

Under this new law you have the right to object to us holding and processing your personal data. If you wish to contact us to ask that we remove your data please do so to admin@invictiq.com

COOKIES

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. If you accept cookies on our website we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For more information see our ‘Cookie Policy’ as below.

WHERE WE STORE YOUR PERSONAL DATA

For the purposes of marketing and support InvictIQ utilises systems that may require them to transfer personally identifiable information to a third party located in a third country, controls are in place to ensure that the level of protection is not undermined and that security controls are at a level to commensurate with the type of information being transferred. This is applicable to marketing and for providing support to our end users. Aside from this, we ensure that all other personally identifiable information held on our customers and employees remains within the UK.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

Your data may be retained for as long as InvictIQ deems this information to be useful for the purpose in which it was acquired. We do not stipulate a minimum or maximum period for retaining personal data but shall periodically review data and the purposes for holding such data. If information is deemed to be no longer needed it shall be updated, archived or securely deleted.

USES MADE OF THE INFORMATION

We may use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your device/browser.
• To provide you with information, products or services from within InvictIQ portfolio which we feel may interest you.
• To provide your details to carefully chosen third parties so that they can contact you for marketing purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, email or telephone.

If you are a new customer, and where we permit selected third parties to use your data, they will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box on the registration form or, alternatively, do not provide your consent to pass on those details when prompted.

Your data may be used for automated decision making, including profiling, to offer you a tailored experience and provide you with the most relevant information.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any relevant part of our business.

In the event we may sell any business or assets, we may disclose your personal data to the buyer of such business or assets.

If InvictIQ or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets.

We may be required to transfer the personal information provided by its customers to third parties if you have indicated permission for InvictIQ to do so. The following are categories of recipients that customer information could be transferred to:

Data Centres – This is so we can store your data securely

External IT Providers – To provide us with incident, disaster recovery and back up services, enable us to complete internal processes and provide customer services.

 Email communication providers – To allow us to contact you via email and track your marketing preferences.

 Survey Platforms – To create surveys on our behalf (your data is not shared with these providers unless you choose to complete a survey and accept their third-party terms).

 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of InvictIQ, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 

YOUR RIGHTS

You have the right to ask us not to process your personal data. We will inform you (when collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by unsubscribing from our marketing emails or contacting us at admin@invictiq.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Under the Data Protection Act you have the right to:

• Access a copy of the information comprised of your personal data
• Object to processing that is likely to cause or is causing damage or distress
• To prevent processing for direct marketing
• To object to decisions being taken by automated means
• To have inaccurate personal data rectified, blocked or erased
• To withdraw consent at any time
• To lodge a complaint with a supervisory authority

 

 ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

This data is subject to be provided in a timescale determined by InvictIQ depending on the size of the task.

CHANGES TO OUR PRIVACY POLICY

 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly for updates.

 This policy version is dated 10.10.2022

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@invictiq.com

 

Cookie Policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.