Charles Cross joined us for the 4th episode of Season 3!

Even though Charles is among the youngest COOs in Social Care, his Care Home experience is already vast and manifold. His father founded Anglian Care in 2008 and Charles has worked for the family company the last 5 years in various roles.

Beyond his personal story he shares his passion for team and operational development using technologies. Charles is a pioneer of VR training in social care. We talk to him about the potential for the sector and how it’s already making an impact.

As in every episode of Season 3 we also ask him what’s the toughest part of his job and what his 2023 prediction for Social Care is.