Author: Sukanya

I often reflect back on my journey in my current company, and previous ones around the changes that I have made and/or influenced, and one repeated them is around the culture within the service, especially relating to team culture as I find this helps drives the care being delivered, the mood within the service and […]

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Social care providers, both homecare and residential are under increasing pressure to deliver safe, effective and person-centred care. With an ageing population and rising complexity of needs, auditing has become a cornerstone of quality assurance and regulatory compliance. Audits have long moved from being a tick box exercise and moved to a structured review of […]

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Communication is important in any sector, however in social care I think it is vital. Having worked in an admin function pre social care, I remember this being mainly notes, passing on messages, updating a system, whereas social care, it’s really about how we foster that communication, how our teams feel supported, the compliance element […]

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In any organisation, conflict is not a question of if, but when. Whether it’s a clash of personalities, misaligned goals, poor communication or pressure from demands, conflict is a natural byproduct of people working together. For managers, the challenge isn’t to eliminate conflict but to manage it constructively. I was contacted by someone who has read some […]

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In the world of social care, managers are often the glue holding everything together. We all know they are not just overseeing operations, but mentoring staff, ensuring compliance, managing rotas, handling the unexpected crisis and still expected to keep meticulous records. As a manager wearing so many hats to wear, time can feel like your […]

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Last week I touched on the importance of care planning, and what should be included and how to review them. If you missed this, you can read it here. I mentioned in this blog that you should triangulate the care plan with risk assessments, and had a couple of new managers reach out to be about […]

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In the world of social care, care plans are the backbone of the care delivery. There are growing conversations happening about who they are really for, the person being cared for, the staff or the regulator, but for now, they are here and heavily scrutinised. It’s the blueprint for how our staff support individuals, a […]

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We have officially stepped into Winter, and hasn’t the temperature and weather suddenly changed! I always think of my time as a Registered Manager in the lead up to winter and Christmas and remember the stress of checking that my team, the people we were supporting and their relatives were prepared for the challenges and […]

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There has been more recognition of our unpaid carers over the last few weeks since the Labour budget announcement increasing the weekly earning threshold for Carer’s Allowance and more recognition for the role they play in the wider Health and Social Care sector. These are great steps, however there is still much more government and […]

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Labour delivered their first budget on 31st October, and it has since had people talking, and not for the right reasons. I have put together some of the key changes, and some practical steps you can take to ensure you are ahead of the pending changes. Here are the key points that will impact social care: […]

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