Blog

Documentation and Best Practice for Record Keeping

Good record keeping has long been a core principle in social care, with the saying ‘if it’s not documented, it didn’t happen’ guiding generations of care workers. This blog revisits the fundamentals of documentation, the role of audits, and common pitfalls, especially to support newer Registered Managers entering the sector.

Make Internal Audits & Feedback Your Superpower

The CQC’s updated Single Assessment Framework moves away from box-ticking, promoting a culture of continuous improvement that prioritises governance, internal audits, and feedback as the foundations of quality care.

Building a Positive Team Culture

This blog emphasises the importance of leadership in fostering a positive, inclusive culture that supports continuous learning and improvement in a care provision.

Effective Communication in Social Care

Whether it’s a clash of personalities, misaligned goals, poor communication or pressure from demands, conflict is a natural byproduct of people working together.

Conflict Management in Care Provisions

Whether it’s a clash of personalities, misaligned goals, poor communication or pressure from demands, conflict is a natural byproduct of people working together.

Risk Assessments in Social Care

Let's explore risk assessments within social care, what they are, why they matter, how to review them and why they will help.

The Unseen Heroes: Unpaid Carers and Their Daily Struggles

There has been more recognition of our unpaid carers over the last few weeks since the Labour budget announcement increasing the weekly earning threshold for Carer’s Allowance and more recognition for the role they play in the wider Health and Social Care sector.

Budget Announcement and Planning

Labour delivered their first budget on 31st October, and it has since had people talking, and not for the right reasons. I have put together some of the key changes, and some practical steps you can take to ensure you are ahead of the pending changes.

What to Do When the Inspector Calls

As a Registered Manager, the prospect of a CQC inspection can be daunting with anxiety on the day of the inspector turning up. However, with the right preparation and mindset, you can navigate this process smoothly and confidently.

Utilising Personal Development Plans for Growth

Personal development plans are a great way to structure how your team members achieve their goals and unlock their full potential. In this blog, I will dive into the fundamentals of these plans, how they will benefit your team members and the organisation and provide practical steps to creating a robust plan.