For this global player with around 50 care homes and multiple brands in UK, a recruitment transformation was overdue: the company faced with disparate processes, an over-reliance on an application tracking system that only partially fulfilled its business requirements and a decentralised model of recruitment. Cost and complexity to hire also increased through the years, leading to fragmented processes and dissatisfied end users. The sudden outbreak of COVID-19 meant increased challenges to recruit 40% additional frontline employees for ensuring levels of care provided to the elderly residents are not impacted. The need of the hour was the ability to establish a solution that enabled a quicker and better way of recruiting more employees.