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We are in a digital era which is combined by how we judge services and companies based on our interactions. AI-powered chatbots and Virtual Assistants have become the face of so many companies, playing a pivotal role in engagement strategies.
This blog attempts to highlight just how valuable data really is for any Care business. Mark shares first hand experience on the benefits of data, intertwined of course with the adoption of smart technology.
Beneath the veneer of technological support lies a maze of ethical questions, awaiting careful consideration.
This blog attempts to explore audits vs inspections and help breakdown the difference that sets them apart, despite the need for both within services.
AI's potential to revolutionise care is undeniable. But with this immense power comes immense responsibility.
GenAI has moved past its early stages and become a significant presence in the world of artificial intelligence. By 2023, GenAI established itself as more than just a temporary trend.
AI in Social Care can never replace the magic touch of the carer, but amplify efforts to create a brighter future for those they dedicate their life to.
How to manage your relationship with the inspectorate in the light of the new Single Assessment Framework.
CQC Single Assessment Framework – What you need to know?
Compliance is crucial when it comes to social care, and failures can lead to large fines and possible imprisonment. This blog dives into the top 5 that could impact Care provisions and some solutions to avoid falling foul.
Technology is rapidly changing the social care landscape, so let's take a moment to dive into some of the technology that is assisting our elders and supporting them to remain as independent as possible.
Historically inspections have been face-to-face, with an inspector visiting you and going through records and documentation, however as we move into the digital way of working, the CQC are doing away the same.
Is compliance at the forefront of all you do? All too often, compliance ends up being a tick box exercise, and it is imperative that this is not the pathway we take.
We know the importance of building a relationship with the regulator, however with more and more of us not having a named inspector, this is getting harder to achieve.
Cloud based systems have become an asset to organisations and re-assuring managers that their operations can continue in the event of power cuts, internet outages and incidents caused by natural disasters.