As a Registered Manager, the prospect of a CQC (Care Quality Commission) inspection can be daunting and I remember all too well, the anxiety on the day of the inspector

Personal development plans are a great way to structure how your team members achieve their goals and unlock their full potential. In this blog, I will dive into the fundamentals

The Worker Protection Act is an amendment of the Equality Act 2010 is a significant piece of legislation aimed at enhancing protections for employees against sexual harassment in the workplace and

I recently wrote for LinkedIn about how to handle complaints. Following this I spoke to a number of people. One thing that shone through was that whilst everyone I spoke

Women are the backbone of the health and social care sector, yet their workplace experiences often differ significantly from those of their male colleagues. Recent incidents, such as the one

Building relationships with residents’ families is critical and the pandemic shone a light on how not all care services were facilitating this effectively (or at all) and in April 2024

I remember getting my first role as a manager of a care home, it was both exciting and daunting all at the same time. We are seeing more and more

Risk assessments are crucial to high quality care delivery but are something that I see time and time again being mentioned in CQC reports under the Caring domain of how

One of the biggest changes with the new CQC Single Assessment Framework was the introduction of services being inspected against their Sustainability. I don’t think anyone was surprised it was

There is often many articles and blogs written about how to achieve a Good or Outstanding Rating, but few guides that tackle and support providers to improve their rating from