Tag complaints

As a Registered Manager, the prospect of a CQC inspection can be daunting with anxiety on the day of the inspector turning up. However, with the right preparation and mindset, you can navigate this process smoothly and confidently.

Personal development plans are a great way to structure how your team members achieve their goals and unlock their full potential. In this blog, I will dive into the fundamentals of these plans, how they will benefit your team members and the organisation and provide practical steps to creating a robust plan.

The Worker Protection Act is an amendment of the Equality Act 2010 is a significant piece of legislation aimed at enhancing protections for employees against sexual harassment in the workplace and comes into place in October 2024.