Home care staff are lone working and audits are vital to ensure a safe and effective service. Domiciliary audits are a key part of the quality assurance, ensuring that care and tasks are being carried out in line with standards expected.
Care home audits are a key part of quality assurance, ensuring that care and tasks are being carried out in line with standards expected, understand what is going well and where there can be improvements.
We are in a digital era which is combined by how we judge services and companies based on our interactions. AI-powered chatbots and Virtual Assistants have become the face of so many companies, playing a pivotal role in engagement strategies.
This blog attempts to highlight just how valuable data really is for any Care business. Mark shares first hand experience on the benefits of data, intertwined of course with the adoption of smart technology.
GenAI has moved past its early stages and become a significant presence in the world of artificial intelligence. By 2023, GenAI established itself as more than just a temporary trend.