In April 2024, the Care Quality Commission emphasised that visitation improves care by allowing relatives to check on their loved ones and communicate important information to staff.
We are in a digital era which is combined by how we judge services and companies based on our interactions. AI-powered chatbots and Virtual Assistants have become the face of so many companies, playing a pivotal role in engagement strategies.
GenAI has moved past its early stages and become a significant presence in the world of artificial intelligence. By 2023, GenAI established itself as more than just a temporary trend.
AI in Social Care can never replace the magic touch of the carer, but amplify efforts to create a brighter future for those they dedicate their life to.
Technology is rapidly changing the social care landscape, so let's take a moment to dive into some of the technology that is assisting our elders and supporting them to remain as independent as possible.
Historically inspections have been face-to-face, with an inspector visiting you and going through records and documentation, however as we move into the digital way of working, the CQC are doing away the same.
Is compliance at the forefront of all you do? All too often, compliance ends up being a tick box exercise, and it is imperative that this is not the pathway we take.
We know the importance of building a relationship with the regulator, however with more and more of us not having a named inspector, this is getting harder to achieve.
